EMAIL SECURITY · NORTHEAST OHIO

Email security that stops phishing and business-email compromise.

We deploy a managed email-security layer in front of your existing mailbox, so phishing, business email compromise, and the credential-theft attempts that look almost legitimate never reach your team. You keep your Microsoft 365 or Google Workspace mailboxes — we add the part that those built-ins miss.

  • Inbound threat filtering
  • Phishing and impersonation protection
  • SPF, DKIM, and DMARC alignment
  • Outbound authenticity checks
  • Human triage on borderline messages

Delivered by NHM Ohio from East Canton, Ohio, with practical remote support and scoped onsite work across Stark, Summit, Cuyahoga, Mahoning, Portage, Wayne, Tuscarawas, Columbiana counties.

  • Phishing Protection
  • BEC Filtering
  • DMARC Alignment
  • Attachment Sandboxing
  • Domain Protection

East Canton basedNortheast Ohio coverageOwner-led

In detail

What this page covers

What is email security and why is it more than antivirus on an inbox?

Email security is the layer that screens every incoming message before it reaches your inbox - not just the ones with obvious viruses attached. Modern phishing rarely ships a malicious attachment. The dangerous ones are the ones that look like a vendor invoice update, a CEO wire-transfer request, or a DocuSign login page - clean-looking emails whose only payload is convincing a person to click, reply, or wire money. Catching those is what email security is for.

If you already have Microsoft 365 or Google Workspace, you have some email security. The built-ins catch the obvious spam and the known-bad attachments. What they tend to miss is the credential-phishing and impersonation category - emails that look like ordinary business correspondence but are designed to steal passwords or redirect a wire transfer. NHM's managed layer sits in front of your existing mailbox and adds that category of defense, plus the human triage when something is borderline.

Related: Managed IT Security, Stop phishing attacks

Will it catch the phishing I'm actually seeing - including the ones without attachments or links?

Yes, that is the category email security exists for. The FBI's Internet Crime Complaint Center tracks business email compromise as one of the highest-loss cybercrime categories every year: its 2025 report counted 24,768 complaints and just over $3 billion in reported losses in the United States. The attackers have moved away from malware attachments because mail filters catch those. The ones who get through use sender-impersonation, look-alike domains, and convincing plain-text messages with no payload except a phone number to call back or a wire instruction to update.

NHM's managed layer uses behavioral analysis and sender-impersonation detection to catch those - not just antivirus. When a message looks suspicious but is not technically malicious, it goes to a quarantine the recipient can review and the admin can release. When a message looks like impersonation of a known sender - your CEO, your vendor, your bank - the system flags it before the user ever sees it.

Related: AI-powered phishing in 2026

Will this conflict with Microsoft 365's built-in Defender / Exchange Online Protection?

It is designed to sit alongside it, not replace it. You keep your existing Microsoft 365 or Google Workspace mailboxes and add NHM's managed layer in front. Deployment is staged: we configure SPF, DKIM, and DMARC records for your sending domain, point the MX record at the managed layer, validate that mail is still flowing, and only then cut over the inbound routing. The whole sequence typically takes one to two weeks end-to-end, depending on how many third-party senders you have to coordinate with.

The DNS records you publish - SPF, DKIM, and DMARC - are not optional. They are what tell the rest of the internet that an email claiming to be from your domain actually came from you. If your domain has no DMARC record, anyone can send email that looks like it came from you. If your DMARC policy is p=none, you are asking the rest of the internet to be kind about that. More cyber-insurance applications now ask whether DMARC is enforced at p=quarantine or p=reject, so we move you there as part of the deployment, once the reports show every legitimate sender passing.

Is this what cyber insurers and HIPAA auditors are asking for?

Yes, mostly. Cyber-insurance applications have steadily added email-authentication questions - SPF, DKIM, and whether DMARC is enforced - and many now also ask for evidence of an advanced email-security layer beyond the platform default. NHM's managed deployment satisfies both, and we produce the documentation (DMARC report excerpts, vendor coverage summary, sample quarantine workflows) that insurers and auditors typically ask for.

For healthcare clients, HIPAA's technical-safeguard posture for email containing PHI lines up with what we deploy - encryption in transit, access controls, audit logging. The deep HIPAA-specific content lives on our healthcare page; the email-security piece is the technical safeguard, not the policy and procedure layer.

Related: Cyber-insurance readiness, Healthcare IT

How do I get a quote and what does the deployment look like?

Start with a free discovery call. We will look at your current mail setup - Microsoft 365, Google Workspace, on-premises Exchange, hybrid - and confirm what you have. The call takes about 30 minutes and we will tell you what we would do first and what it would cost, with no commitment.

If you move forward, deployment runs in four stages: environment review and DNS readiness check, MX-record staging and parallel run, cutover with validation, and steady-state operations with monthly reporting. The monthly report shows what the managed layer caught that the built-in filtering let through, so you can judge the difference yourself.

Related: Contact NHM

FAQ

Common questions

One to two weeks for most clients. The gating work is usually DNS - we coordinate with every third-party sender (marketing platforms, billing systems, your CRM) so we do not break legitimate sending while changing how mail flows into your domain.

False positives happen, which is why every managed deployment includes a quarantine the recipient can review and an admin release workflow. If a legitimate email is held, the user releases it and the filter learns from it.

No. NHM's managed layer sits in front of Microsoft 365, Google Workspace, or on-premises Exchange - it screens what comes in, your existing mailbox still delivers it. Your email addresses stay the same.

Yes, for most carriers. We publish SPF, DKIM, and DMARC at p=quarantine or p=reject, deploy the advanced email-security layer carriers ask for, and produce the documentation insurers request at renewal time.

Yes, for the technical-safeguard portion. NHM's email-security deployment provides encryption in transit, access controls, and audit logging consistent with HIPAA's technical safeguards for email containing PHI. The policy, procedure, and workforce-training layers are separate and live on our healthcare page.

Email security and spam filtering are in every managed-IT tier, starting with Essentials. For businesses that only want email security without full managed IT, pricing depends on seat count and the chosen tier. We send a written quote after a discovery call - we do not publish seat-level pricing because the honest answer depends on your environment.

Talk directly with the owner

Talk to an engineer about managed email security

A free 30-minute discovery call. We will tell you what we would do first and what it would cost, with no commitment.